Terms & Conditions

1 General Terms

Welcome to Shree Ambika Jewellers (SAJ)[cite: 1]. By accessing or using our website, placing an order online, or booking a store appointment, you agree to comply with and be bound by the following terms and conditions.

We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website constitutes your acceptance of any changes made.

2 Pricing & Gold Rates

Jewellery prices displayed on our website are based on daily market bullion rates (Gold, Silver, Diamond, and Platinum) and making charges[cite: 1]:

• Prices are subject to daily rate fluctuations and will be locked at the exact time of order placement and payment completion.
• All final invoice values include applicable GST and government duties as mandated by Indian law.
• In the event of a technical pricing error on the website, we reserve the right to cancel or correct the order before dispatch.

3 Orders & Customisation

We accept standard orders as well as bespoke bridal and custom jewellery designs:

• An advance deposit is required to initiate custom design manufacturing.
• Minor variations in final metal weight (+/- 5%) or gemstone carat weight may occur due to handcrafting processes; final billing will reflect the exact weight of the finished product.
• Customised or engraved pieces cannot be cancelled once production has commenced.

4 Hallmarking & Purity Guarantee

At Shree Ambika Jewellers, we strictly adhere to certified purity standards[cite: 1]:

• All gold jewellery sold is 100% BIS Hallmarked with HUID code verification[cite: 1].
• Diamond jewellery is certified by recognized gemological institutes (such as IGI/SGL).
• Silver items conform to standard hallmarked purity guidelines[cite: 1].

5 Payment Options

We accept multiple secure payment methods including UPI, Debit/Credit Cards, Net Banking, and Bank Transfers through PCI-DSS certified payment gateways. Full payment must be cleared prior to dispatch or store pickup.

6 Intellectual Property

All content on this website—including the logo, banners, jewellery photography, product descriptions, designs, and text—is the exclusive property of Shree Ambika Jewellers[cite: 1]. Unauthorised reproduction or commercial use is strictly prohibited.

7 Limitation of Liability

Shree Ambika Jewellers shall not be held liable for any indirect, incidental, or consequential damages resulting from website downtime, minor courier delays beyond control, or improper handling/wear of jewellery after purchase[cite: 1].

8 Governing Law & Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of transactions or website usage shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh[cite: 1].

9 Contact Us

If you have any questions regarding our Terms & Conditions, please visit our store or contact us directly[cite: 1]: