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Privacy Policy

We value the trust you place in Shree Ambika Jewellers. This policy explains how we collect, protect, and handle your information.

Last Updated: August 2026

1 Information We Collect

When you browse our collection, place an order, or get in touch with Shree Ambika Jewellers, we may collect the following information:

  • Full Name, phone number, and email address
  • Billing and delivery address for jewellery orders
  • Order history, wishlist items, and custom inquiry details
  • Payment confirmation details (we do not store full credit card or UPI credentials)
  • Design references or images uploaded for custom bridal & gold jewellery
  • Browser, IP address, and basic interaction data collected automatically

2 How We Use Your Data

Your details allow us to provide you with a smooth shopping experience both online and at our Telibagh store. We use your data to:

  • Process, craft, and fulfill your jewellery orders and custom requests
  • Respond to inquiries made through our contact form, phone, or WhatsApp
  • Provide status updates on your orders, repairs, or hallmarking verifications
  • Send updates regarding new collections, offers, and seasonal discounts (only if opted in)
  • Maintain compliance with legal, tax, and BIS hallmarking record requirements

3 Cookies & Tracking

Our website uses cookies to remember your preferences, keep your session active, and analyze visitor traffic. You can modify your browser settings to decline cookies if you prefer, though some website features may be limited.

4 Sharing of Information

We respect your privacy and never sell customer data to third parties. Limited information may be shared with:

  • Insured courier and delivery partners solely to transport your jewellery safely
  • PCI-DSS compliant payment gateways to process payments securely
  • Government or regulatory bodies when required by law (e.g., GST reporting, BIS hallmarking)
All third-party partners are bound by confidentiality agreements consistent with our privacy policies.

5 Payment & Data Security

Online transactions are secured via encrypted SSL/TLS connections and processed through certified payment gateways. Internal access to customer details is strictly limited on a need-to-know basis.

6 Your Rights & Choices

You have full control over your personal information. At any point, you can:

  • Request a copy of the personal information stored with us
  • Request updates or corrections to your personal details
  • Unsubscribe from promotional SMS, WhatsApp messages, or emails
  • Request deletion of your profile data, subject to tax and legal retention requirements

7 Children's Privacy

Our website and products are intended for individuals aged 18 and above. We do not knowingly collect personal details from minors.

8 Policy Updates

We may update this policy periodically to align with legal guidelines or operational changes. The "Last Updated" date at the top of this page will always reflect the latest changes.

9 Contact Us

If you have any questions or concerns regarding your privacy at Shree Ambika Jewellers, reach out to us using the details below:

Shree Ambika Jewellers

First Floor, Chawala Market, Raebareli Road, Telibagh, Lucknow, U.P.

+91 9794017700

Email Us